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[主观题]

Three Effective Management Styles Being an effective manager means knowing when to use

the right management style.Some styles, for instance, are more people-oriented, while others tend to focus on a project or product.The management style. you select will depend on your people skillsand knowledge, available resources (like time and money), desired results, and, of course, the task before you.The common management styles can be summarized into three categories.The participatory styleis the first of its kind.Here, it is critical to give each employee an entire task to complete.If that’s not possible, make sure the individual knows and understands his or her part as it relates to the project or task.When people inyour team know where they fit in the big picture, they’re more likely to be motivated to complete the task. Following that, we have the directing style.Sometimes a situation will call for a direct style. of management.Perhaps a tight deadline looms, or the project involves numerous employees and requires a top-down management approach.Here, a manager answers five questions for the employees: What Where How Why and When Let employeesknow what they need to do, how they’re going to do it, and when the questionsmust be finished. The last one is the teamwork style.If you want to speed upa project and choose the bestprocessfor completing that project, managing by teamwork is the way to go.When you motivate people to pool their knowledge, the results may exceed your expectations.Often, teams can tackle problems more quickly than what you can accomplish on your own.The give-and-takecan create a process that you can repeatin other projects.

1.Being an effective manager lies in knowing the right ()。

A.knowledge

B.skills

C.management style

2.Which of the following is NOT mentioned as a focus of different management styles()。

A.People.

B.Customers

C.Project

3.Which of the following can’t be inferred from the passage()。

A.The management style. is likely to change because the manager has been replaced

B.The management style. is likely to change because the desired results have changed

C.The management style. is likely to change because the available resources have changed

4.When people in your team know where they fit in the big picture, they are more likely to be _____ to complete the task.

A.frustrated

B.reluctant

C.inspired

5.If you want to speed up a project and choose the best process for completing that project, youcan resort to ()。

A.teamwork

B.top-down management

C.tight deadline

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更多“Three Effective Management Styles Being an effective manager means knowing when to use”相关的问题

第1题

5 The directors of Blaina Packaging Co (BPC), a well-established manufacturer of cardboard

5 The directors of Blaina Packaging Co (BPC), a well-established manufacturer of cardboard boxes, are currently

considering whether to enter the cardboard tube market. Cardboard tubes are purchased by customers whose

products are wound around tubes of various sizes ranging from large tubes on which carpets are wound, to small

tubes around which films and paper products are wound. The cardboard tubes are usually purchased in very large

quantities by customers. On average, the cardboard tubes comprise between 1% and 2% of the total cost of the

customers’ finished product.

The directors have gathered the following information:

(1) The cardboard tubes are manufactured on machines which vary in size and speed. The lowest cost machine is

priced at $30,000 and requires only one operative for its operation. A one-day training course is required in order

that an unskilled person can then operate such a machine in an efficient and effective manner.

(2) The cardboard tubes are made from specially formulated paper which, at times during recent years, has been in

short supply.

(3) At present, four major manufacturers of cardboard tubes have an aggregate market share of 80%. The current

market leader has a 26% market share. The market shares of the other three major manufacturers, one of which

is JOL Co, are equal in size. The product ranges offered by the four major manufacturers are similar in terms of

size and quality. The market has grown by 2% per annum during recent years.

(4) A recent report on the activities of a foreign-based multinational company revealed that consideration was being

given to expanding operations in their packaging division overseas. The division possesses large-scale automated

machinery for the manufacture of cardboard tubes of any size.

(5) Another company, Plastic Tubes Co (PTC) produces a narrow, but increasing, range of plastic tubes which are

capable of housing small products such as film and paper-based products. At present, these tubes are on average

30% more expensive than the equivalent sized cardboard tubes sold in the marketplace.

Required:

(a) Using Porter’s five forces model, assess the attractiveness of the option to enter the market for cardboard

tubes as a performance improvement strategy for BPC. (10 marks)

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第2题

5 Astrodome Sports Ltd was formed in December 2000 by seven engineers who comprise the boa
rd of directors of the

company. The seven engineers previously worked together for ‘Telstar’, a satellite navigation company.

In conjunction with one of the three largest construction companies within their country they constructed the ‘365

Sports Complex’ which has a roof that opens and uses revolutionary satellite technology to maintain grass surfaces

within the complex. The complex facilities, which are available for use on each day of the year, include two tennis

courts, a cricket pitch, an equestrian centre and six bowling greens. The tennis courts and cricket pitch are suitable

for use as venues for national competitions. The equestrian centre offers horse-riding lessons to the general public and

is also a suitable venue for show-jumping competitions. The equestrian centre and bowling greens have increased in

popularity as a consequence of regular television coverage of equestrian and bowling events.

In spite of the high standard of the grass surfaces within the sports complex, the directors are concerned by reduced

profit levels as a consequence of both falling revenues and increasing costs. The area in which the ‘365 Sports

Complex’ is located has high unemployment but is served by all public transport services.

The directors of Astrodome Sports Ltd have different views about the course of action that should be taken to provide

a strategy for the future improvement in the performance of the complex. Each director’s view is based on his/her

individual perception as to the interpretation of the information contained in the performance measurement system of

the complex. These are as follows:

Director

(a) ‘There is no point whatsoever in encouraging staff to focus on interaction with customers in efforts to create a

‘user friendly’ environment. What we need is to maintain the quality of our grass surfaces at all costs since that

is the distinguishing feature of our business.’

(b) ‘Buy more equipment which can be hired out to users of our facilities. This will improve our utilisation ratios

which will lead to increased profits.’

(c) ‘We should focus our attention on maximising the opening hours of our facilities. Everything else will take care

of itself.’

(d) ‘Recent analysis of customer feedback forms indicates that most of our customers are satisfied with the facilities.

In fact, the only complaints are from three customers – the LCA University which uses the cricket pitch for

matches, the National Youth Training Academy which held training sessions on the tennis courts, and a local

bowling team.’

(e) ‘We should reduce the buildings maintenance budget by 25% and spend the money on increased advertising of

our facilities which will surely attract more customers.’

(f) ‘We should hold back on our efforts to overcome the shortage of bowling equipment for hire. Recent rumours are

that the National Bowling Association is likely to offer large financial grants next year to sports complexes who

can show they have a demand for the sport but have deficiencies in availability of equipment.’

(g) ‘Why change our performance management system? Our current areas of focus provide us with all the

information we need to ensure that we remain a profitable and effective business.’

As management accountant of Astrodome Sports Ltd you have recently read an article which discussed the following

performance measurement problems:

(i) Tunnel vision

(ii) Sub-optimisation

(iii) Misinterpretation

(iv) Myopia

(v) Measure fixation

(vi) Misrepresentation

(vii) Gaming

(viii) Ossification.

Required:

(a) Explain FOUR of the above-mentioned performance measurement problems (i-viii) and discuss which of the

views of the directors (a-g) illustrate its application in each case. (12 marks)

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第3题

Four months ago Mrs. B. ordered a rug from a store which promised to deliver it in abo
ut two weeks. Three weeks passed, but the rug did not arrive. When Mrs. B. telephoned the store to ask about it, she was told that the rug had been lost and that the store would send her another.Weeks later, when Mrs. B. telephoned again, the store claimed that the second rug had been delivered and left on her front porch. She didn't believe this story, as she had been at home as usual, and her door bell was in good working order. However, the store promised her that a third rug would be delivered within a week. It wasn't. What could she do? How could she get action?

Mrs. B. did what many other Americans have done--with excellent results. She wrote a letter to the newspaper in her town, explaining her problem. A few days later her letter appeared in the newspaper, and this sentence was printed below it:

The store found a way to safely deliver your rug immediately after hearing from us.In this age of machines, it is often hard to get action from businesses that have made mistakes. An individual person can complain, but his complaints may accomplish nothing. Luckily, newspapers now employ people to help with such problems, and the results are published in a special section of the paper.Mrs. B's letter appeared in a column called MR. FIX-IT. During the same week the following letter from Mrs. J. was printed in the ACTION LINE column of another newspaper

"Many weeks ago I bought some living room furniture from the House and Garden Shop in Parkersville. They have set three delivery dates, and each time I had to stay home from work and wait for the truck, which never came. I have called the store at least fifteen times, and each time they have said they would look for the furniture. This has been going on for two months. I guess they are still looking. " The ACTION LINE writer's reply was printed below Mrs. J's letter: "They found it. Action Line made one telephone call to the president of the company, who told us: 'the customer will get satisfaction. ' The furniture was found, and it arrived at your home yesterday."

1.How long was it after Mrs. B. called the store again that she wrote to the local newspaper? ____

A、Three weeks

B、Two weeks

C、About a week

D、Four months

2.The phrase "to get action" last line, 2nd paragraph means ____.

A、to get the store to deliver the rug

B、to find the rug that has been misdelivered

C、to cancel the order from the store

D、to quarrel with the store manager

3.The passage points out that in the machine age people's complaints usually____.

A、bring about mistakes

B、prove useless

C、cause more serious trouble

D、prove effective

4.After writing to the newspaper, ____.

A、Mrs. B found her rug

B、Mrs. B had to wait for another several weeks

C、Mrs. B's problem remained unsolved

D、Mrs. B's problem was solved very soon

5.In the last paragraph, the sentence "The customer will get satisfaction" means____

A、Mrs. J. will get what she wants

B、Mrs. J. will be paid for her loss

C、Mrs. J. will get better furniture

D、Mrs. J. will find that she was mistaken

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第4题

Their equipment was not ()at following the vocal instructions.

A.efficiency

B.efficient

C.effect

D.effective

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第5题

Describe an instance where you made effective use of facts to securethe agreement of ot

Describe an instance where you made effective use of facts to secure

the agreement of others.

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第6题

The underlined part in the sentence “It is still the only effective screen against th
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第7题

Principle of Effectiveness points out that control must be effective, efficient, appr
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第8题

(b) Analyse how effective project management could have further improved both the process

(b) Analyse how effective project management could have further improved both the process and the outcomes

of the website re-design project. (10 marks)

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第9题

The tape recorder can be a very effective(A) and excited(B) aid to teaching(C) if it
The tape recorder can be a very effective(A) and excited(B) aid to teaching(C) if it

The tape recorder can be a very effective(A) and excited(B) aid to teaching(C) if it is used(D) imaginatively.

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第10题

The interest rate specified in the bond indenture is called the ()

A.discount rate

B.contract rate

C.market rate

D.effective rate

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