Only when we focus our attention on the work () effectively.
A.can we finish it
B.we can finish it
C.could we finish it
D.we could finish it
A.can we finish it
B.we can finish it
C.could we finish it
D.we could finish it
第1题
A.compared
B.being compared
C.comparing
D.having compared
第2题
company. The seven engineers previously worked together for ‘Telstar’, a satellite navigation company.
In conjunction with one of the three largest construction companies within their country they constructed the ‘365
Sports Complex’ which has a roof that opens and uses revolutionary satellite technology to maintain grass surfaces
within the complex. The complex facilities, which are available for use on each day of the year, include two tennis
courts, a cricket pitch, an equestrian centre and six bowling greens. The tennis courts and cricket pitch are suitable
for use as venues for national competitions. The equestrian centre offers horse-riding lessons to the general public and
is also a suitable venue for show-jumping competitions. The equestrian centre and bowling greens have increased in
popularity as a consequence of regular television coverage of equestrian and bowling events.
In spite of the high standard of the grass surfaces within the sports complex, the directors are concerned by reduced
profit levels as a consequence of both falling revenues and increasing costs. The area in which the ‘365 Sports
Complex’ is located has high unemployment but is served by all public transport services.
The directors of Astrodome Sports Ltd have different views about the course of action that should be taken to provide
a strategy for the future improvement in the performance of the complex. Each director’s view is based on his/her
individual perception as to the interpretation of the information contained in the performance measurement system of
the complex. These are as follows:
Director
(a) ‘There is no point whatsoever in encouraging staff to focus on interaction with customers in efforts to create a
‘user friendly’ environment. What we need is to maintain the quality of our grass surfaces at all costs since that
is the distinguishing feature of our business.’
(b) ‘Buy more equipment which can be hired out to users of our facilities. This will improve our utilisation ratios
which will lead to increased profits.’
(c) ‘We should focus our attention on maximising the opening hours of our facilities. Everything else will take care
of itself.’
(d) ‘Recent analysis of customer feedback forms indicates that most of our customers are satisfied with the facilities.
In fact, the only complaints are from three customers – the LCA University which uses the cricket pitch for
matches, the National Youth Training Academy which held training sessions on the tennis courts, and a local
bowling team.’
(e) ‘We should reduce the buildings maintenance budget by 25% and spend the money on increased advertising of
our facilities which will surely attract more customers.’
(f) ‘We should hold back on our efforts to overcome the shortage of bowling equipment for hire. Recent rumours are
that the National Bowling Association is likely to offer large financial grants next year to sports complexes who
can show they have a demand for the sport but have deficiencies in availability of equipment.’
(g) ‘Why change our performance management system? Our current areas of focus provide us with all the
information we need to ensure that we remain a profitable and effective business.’
As management accountant of Astrodome Sports Ltd you have recently read an article which discussed the following
performance measurement problems:
(i) Tunnel vision
(ii) Sub-optimisation
(iii) Misinterpretation
(iv) Myopia
(v) Measure fixation
(vi) Misrepresentation
(vii) Gaming
(viii) Ossification.
Required:
(a) Explain FOUR of the above-mentioned performance measurement problems (i-viii) and discuss which of the
views of the directors (a-g) illustrate its application in each case. (12 marks)
第3题
1.Being an effective manager lies in knowing the right ()。
A.knowledge
B.skills
C.management style
2.Which of the following is NOT mentioned as a focus of different management styles()。
A.People.
B.Customers
C.Project
3.Which of the following can’t be inferred from the passage()。
A.The management style. is likely to change because the manager has been replaced
B.The management style. is likely to change because the desired results have changed
C.The management style. is likely to change because the available resources have changed
4.When people in your team know where they fit in the big picture, they are more likely to be _____ to complete the task.
A.frustrated
B.reluctant
C.inspired
5.If you want to speed up a project and choose the best process for completing that project, youcan resort to ()。
A.teamwork
B.top-down management
C.tight deadline
第4题
Directions: Fill in the blanks with the words and expressions froma list of choices given in a word bank following the passage. Each choiceshould be used only once. Maria is a failure as a n 1 . The Reverend Mother sends her off in answer t 2 a letter from a retired naval captain for a g 3 for his seven children. There is aloofness in Captain Von Trapp; however, it is just a disguise for the sadness caused by his wife’s death. Maria teaches the children to sing and brings vitality b 4 to the large house. The Captain loves singing and thanks Maria for what she has done for his family. He calls o 5 his engagement with the beautiful Baroness for he realizes that he has f 6 in love with Maria, and so has Maria. They get married and go on their h 7 . When they come back, the Nazis attempt to draft Captain Von Trapp i 8 the Naval Forces of The Third Reich. After their sensational p 9 at the music festival and with some help from the abbey, the Von Trapps escape o 10 the Alps into Switzerland.
第5题
3 The Chemical Services Group plc (CSG), which operates a divisionalised structure, provides services to industrial and
domestic customers in Swingland, a country whose economic climate is subject to significant variations. There have
been a number of recent changes at board level within CSG and therefore the managing director called a meeting of
the board of directors at which each of four recently appointed directors put forward their view as to what their primary
focus should be. These were as follows:
The research and development director stated that ‘my primary focus is upon ensuring that we continue to develop
the products and services that satisfy the requirements of our existing and potential customers’.
The finance director stated that ‘my primary focus is upon keeping our investors satisfied’.
The human resources director stated that ‘my primary focus is upon ensuring that we take all the steps necessary to
establish and maintain our reputation as a responsible employer’.
The corporate affairs director stated that ‘my primary focus is upon the need to ensure that we are recognised as a
socially responsible organisation’.
Required:
(a) Discuss the criteria that should be considered in deciding upon suitable performance measures in respect of
the primary focus of each of the FOUR directors of CSG providing THREE appropriate quantitative measures
for each primary focus.
Note: your answer may include financial or non-financial quantitative measures. (12 marks)
第6题
A.practical
B.mean
C.real
D.valuable
第7题
According to the majority of Americans, women are every bit as capable of being good political leaders as men. The same can be said of their ability to dominate the corporate boardroom. And according to a new Pew Research Center survey on women and leadership, most Americans find women indistinguishable from men on key leadership traits such as intelligence and capacity for innovation, with many saying they’re stronger than men in terms of being passionate and organized leaders. So why, then, are women in short supply at the top of government and business in the United States? According to the public, at least, it’s not that they lack toughness, management talent or proper skill sets. It’s also not all about work-life balance.Although economic research and previous survey findings have shown that career interruptions related to motherhood may make it harder for women to advance in their careers and compete for top executive jobs, relatively few adults in the recent survey point to this as a key barrier for women seeking leadership roles. Only about one-in-five say women’s family responsibilities are a major reason why there aren’t more females in top leadership positions in business and politics. Instead, topping the list of reasons, about four-in-ten Americans point to a double standard for women seeking to climb to the highest levels of either politics or business, where they have to do more than their male counterparts to prove themselves. Similar shares say the electorate (选民) and corporate America are just not ready to put more women in top leadership positions. As a result, the public is divided about whether the imbalance in corporate America will change in the foreseeable future, even though women have made major advances in the workplace. While 53% believe men will continue to hold more top executive positions in business in the future, 44% say it’s only a matter of time before as many women are in top executive positions as men. Americans are less doubtful when it comes to politics: 73% expect to see a female president in their lifetime. (2019.6月四级真题) Q: What do we learn from previous survey findings about women seeking leadership roles?
A、They have unconquerable difficulties on their way to success.
B、They are lacking in confidence when competing with men.
C、Their failures may have something to do with family duties.
D、Relatively few are hindered in their career advancement.
第8题
A.heard of
B.heard from
C.heard for
D.heard over
第9题
A.critical
B.aware
C.visual
D.effective
第10题
A.When the petty cash fund is initially establishe
B.On the date the petty cash funds are disburse
C.When the petty cash fund is replenishe
D.Only at the end of the accounting periods.
第11题
A、when will we start our journey
B、when we will start our journey
C、If we will start our journey
D、will we start our journey